Refund policy

Refund Policy – Magical Glow

At Magical Glow, we are committed to delivering high-quality, handcrafted products. Each item is carefully made with attention to detail, and we want you to love your purchase.

Change of Mind
Due to the handmade and hygienic nature of our products, we do not offer refunds or exchanges for change of mind. Please ensure you review your order carefully before purchasing.

Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us within 48 hours of delivery. To assist you quickly, include:

• Your order number

• Clear photos of the product and packaging

Once assessed, we will offer a replacement, store credit, or refund where appropriate.

Incorrect Items
If you receive an incorrect item, please notify us within 48 hours so we can resolve the issue promptly at no additional cost to you.

Refund Processing
Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping Costs
Shipping fees are non-refundable unless the item is confirmed to be faulty or incorrect.

Contact Us
For all refund enquiries, please contact:
magicalglowdale@gmail.com

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By purchasing from Magical Glow, you agree to the terms outlined in this policy.